Startup News

I work with companies as a consultant and speaker to help them deliver great customer service?what I call anticipatory customer service. And traditionally, providing great customer service has come down to the following:...

A recent article by Bill Aulet noted that teaching entrepreneurship was in the "start-up phase" and called for schools to do a better job. While I would agree that research and measurement of effective pedagogy and teach...

In Salem Financial, Inc. v. United States, the US Court of Federal Claims slapped down BB&T Corporation over $660 million in tax benefits it claimed on the Structured Trust Advantaged Repackaged Securities (STARS) tax...

Building a business? These are the countries where business growth looks most promising. Taken from the Grant Thornton Global Dynamism Index (GDI) 2013 index, the annual research project designed by the Economist Intelli...

There have never been more types of office accommodations for startups. However, the variety of choices makes it difficult to determine which type of commercial space is ideal, since the definition of "ideal" changes as ...

A few years back Floyd Mayweather and Manny Pacquiao were negotiating terms of a fight that would could have been the most lucrative boxing match of all time. It never happened because Pacquiao would not agree to Olympi...

I wrote last week about the recent Salt Lake Comic Con event, this region's first. One of the many things emerging from the event is an immutable truth: Ghost, ghouls and gaming are big business. Exhibitor booths and tab...

According to the TaxProf, (Who in the tax blogosphere would have the temerity to question him ?), we are on Day 135 of the IRS Scandal.  The Treasury Inspector General for Tax Administration (TIGTA)issues regular rep...

Judging from the long lines outside Apple's stores in the US and around the world, Apple's launch of new iPhone models continues to create buzz for the product. Obviously, consumers find additional value in iPhone 5s and...

Design changes to Google Search that Jon Wiley and his team have worked on in the past few years:

For those looking to be hired by Google in the next few years, there are some positive and negative changes which I predict are going to be taking place.  These recruiting speculations (none are proven fact) were drawn ...

Most of us "mature" people would disagree with that old saying,  "you can't teach an old dog new tricks".  In fact, 90 year old Alice would definitely take issue with it.