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A new inn and restaurant in Healdsburg, California, focuses on the finest details

GUEST: About a year ago, we published our first data insights report at Dashbot after having processed 30 million messages. A year later, we've processed over 10.5 billion messages and have more insights to share. We lik...

Blueye Robotics recently unveiled the Blueye Pioneer, an underwater drone that consumers can navigate to as deep as 150 meters under the ocean surface — about eight times deeper than divers can normally go. I made my w...

GUEST: New data, from a study done by my team at Bunch, could redefine what we see as the trademark characteristics of early startup success. Our study collected data from 62 early-stage startups over the course of a yea...

Humans are unable to differentiate between the machine generated and human-generated reviews. With these new-age "ghost writers" now pushing commerce, one has to wonder if good taste is a thing of the past. Literally. Ca...

Recently, I wrote an article about five ways to improve customer feedback survey response rates. A recent episode of Fighting Talk on BBC Radio 5 Live, a sports program, taught me that I had should have added a sixth. Th...

The IRS Data Retrieval Tool (DRT) is available to help families files the 2018-2019 Free Application for Federal Student Aid (FAFSA).

Mira's Prism headset is a lot like Google Cardboard but for augmented reality, and investors at Greylock Partners think that's a cool enough idea they led a $1 million funding round in the startup. The funding "will be u...

Agile Education Marketing Has Released Their 2017-18 EdTech Purchasing Forecast Infographic and The Future Looks Bright. Fresh off the heels of the annual EdNet Conference in Scottsdale Arizona, Agile Education Marketing...

PlayerUnknown’s Battlegrounds is on the cusp of defining the future of shooters for the next few years, but it’s not the only name in the emerging Battle Royale-shooter genre. PUBG is a massive hit with more than 11 ...

GUEST: The CMO role is constantly under fire, despite being one of the most exciting roles in the C-Suite with the greatest opportunity to drive both short and long-term company growth. The role is plagued by a lack of c...

Want to build a product, offering, or service your customers can't resist? Use these three techniques for customer empathy.

The debut of iOS 11 this week brought changes that include augmented reality games and a series of advances for a better iMessage experience, but perhaps no aspect of the operating system was more changed than Siri. Siri...

Startup VRChat raised a $4 million Series A round of funding led by HTC. The money for the social VR startup comes in the wake of AltspaceVR running out of cash and the earlier closure of Convrge, though Altspace found a...

National Customer Service Week is observed each year during the first week of October. As a customer service expert, this is my big holiday. Retailers have Black Friday; I have Customer Service Week. For the past three y...

Initial Coin Offerings, or ICOs, have accounted for $2.3 billion in funding - more than the Venture Capital industry has invested into blockchain-based startups - so far in 2017. Here's what's behind the meteoric growth ...

(Reuters) — Facebook Inc Chairman Mark Zuckerberg abandoned plans on Friday to create a new class of company stock with no voting power, which was meant to be a way for Zuckerberg to retain control over the company he ...

Judgments are enforceable on appeal unless the debtor posts an appeal bond, which means the creditor can continue to collect.

GUEST: Conversation designer Mindy Gold once prototyped a fitness bot with no stated name or gender. Its function was to keep female exercisers motivated with daily prompts. While testing it with a potential customer, Mi...

Microsoft today released a new Windows 10 preview for PCs with just three bug fixes. The company is simultaneously finalizing the Windows 10 Fall Creators Update, which is expected to arrive on October 17, and developing...

GUEST: Apple's ARKit is capturing the attention and imagination of developers and media alike, drawn in by an estimated 700 million iPhone owners around the world who now have AR devices. ARKit is setting the stage for t...