Forbes -
3 Dec 2012 19:27
When you live to make your customers happy, nothing can be more harrowing than trying to make up for a delayed shipment. In most cases, your product ? developed, marketed and produced with such care ? is already out of your hands before you're aware a delay has occurred. The disappointment of your package arriving late can put a serious dent in your customer's satisfaction, no matter how much he or she loves your product.
Share this Article