Microsoft blames overheating datacenter for 16-hour Outlook outage

Microsoft's outlook.com webmail service suffered 16-hour long issues yesterday after a firmware upgrade at the company's datacenter went wrong. In a blog post detailing the outage, Microsoft reveals some customers couldn't access parts of SkyDrive, Hotmail, and Outlook. Although Microsoft has updated its datacenter firmware successfully previously, the regular process "resulted in a rapid and substantial temperature spike in the datacenter" due to an unspecified reason. The overheating was signi...