The point of customer service is to have customers return to you. But so many companies just can't get this right. They're either putting their needs ahead of their customers' or too wrapped up in finding new customers that existing ones become expendable.
The point of customer service is to have customers return to you. But so many companies just can't get this right. They're either putting their needs ahead of their customers' or too wrapped up in finding new customers that existing ones become expendable.
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