Forbes -
10 Sep 2013 22:27

When it comes to innovation, smaller organizations often gain an entrepreneurial edge. Among my various sideline endeavors I serve on the Advisory Board of Wendia North America, a provider of ITIL-compatible service management software. Wendia's U.S. team is the American counterpart to Wendia AG International, a Swiss company headed by Kerstin Daun that has a legacy
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