A Visit to Replacements, LTD -- Factory Tour

This is the hall where new lots inspected by hand before purchase and storing away. I love finding out about stuff and always wanted to know more about Replacements, the immense, old-school online business which helps you match and "replace" missing pieces of your china, crystal or silverware. Founded in 1981 by Bob Page, it is still very much a family operation with an extremely sharp and emotionally rich focus that is as much a community as it is a business. Take a tour with me and check out a...