Genetic counseling via telephone as effective as in-person counseling

The demand for genetic counseling is rapidly increasing as genetic testing for susceptibility to a vast range of diseases is now available. Can telephone counseling deliver the same quality and satisfaction as face-to-face interactions? A study says yes, and there's an added bonus: "Counseling on the phone reduces costs and expands genetic counseling and testing access to rural areas, where counseling isn't always available," says lead author Marc Schwartz.