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Old Navy Critics Declare Victory in Battle Over Plus-Size Jeans

The Business of Fashion - 23 Nov 2014 12:47
Nov. 21 (Bloomberg) -- Critics of Gap Inc.’s Old Navy won concessions from the clothing chain after complaining that they were overcharged for women’s plus-size jeans. While Old Navy didn’t say it would change its prices, the company will let customers return plus-size apparel at stores beginning on Dec. 5. In the past, customers had to ship the clothing back to the company, which only sells its plus-size products online. A Change.org petition criticizing Old Navy’s policies gathered mor...
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