What Comes First, Behavior Or Technology?

When I speak with organizations who are exploring what the future of work is going to look like I am seeing  two different conversations happening. On one side, some companies are saying that before they invest in any kind of technology, they want to figure out a way to change behavior. Once the behavior is changed, they will invest in technology. On the other side, some organizations say they need to invest in the technology so that they can change the behavior. In other words, they can’t ...