I'm in Europe this week and if there's anything that will get your brain thinking about customer service it's travel. From the experience of 12 hours of flying to the AirBNB we arrived in once settled in Prague to the many cafes we frequented, there's a lot to be curious about. The big question I think about is what makes some people so good at customer experience while others seem like they could just care less. How is this different around the world? Does it matter who the customer is and wher...
I'm in Europe this week and if there's anything that will get your brain thinking about customer service it's travel. From the experience of 12 hours of flying to the AirBNB we arrived in once settled in Prague to the many cafes we frequented, there's a lot to be curious about. The big question I think about is what makes some people so good at customer experience while others seem like they could just care less. How is this different around the world? Does it matter who the customer is and wher...
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