Is Your Initial Response The Best One? When You're Running A Business, Maybe Not

Dealing with Difficult Situations In my company’s early years, I ran into an issue over a deal we had worked out with a networking group. The deal involved paying them a fixed amount each time we closed from their connections, no matter the size of the deal. It went well for a couple of years, until we started consistently closing larger deals. The owner of the group began demanding more money for the larger closes, whereas for smaller deals, where we didn’t have much margin, we were suppose...