Forbes -
24 Sep 2015 12:30

Why is it that every time I go to a doctor, I am given an appointment for a precise time and then every time, every single time, the doctor shows up at least 20 minutes late? Does the healthcare system hate me? Do they not want to fix the problem? Or are they all just simply incompetent? To dig deeper into the question, I spent the summer working with a startup focused on healthcare operations analytics. We interviewed 50 healthcare providers and dove deep into the operations at three different ...
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