If you call your PC maker to troubleshoot a Windows 10 machine, don't be surprised if the advice is to roll back to an earlier version. In a pair of undercover tech support calls, representatives from HP and Dell both suggested uninstalling Windows 10 as a blanket solution to problems, Laptop Mag reports. The call to Dell was most baffling, as the caller was merely asking how to invert the scrolling direction on a laptop's touchpad. This is an easy fix with the same procedure across all Windows versions, yet the representative suggested rolling back to Windows 8.1 as a solution, saying "there are a lot of glitches in Windows 10." If you call your PC maker to troubleshoot a Windows 10 machine, don't be surprised if the advice is to roll back to an earlier version. In a pair of undercover tech support calls, representatives from HP and Dell both suggested uninstalling Windows 10 as a blanket solution to problems, Laptop Mag reports. The call to Dell was most baffling, as the caller was merely asking how to invert the scrolling direction on a laptop's touchpad. This is an easy fix with the same procedure across all Windows versions, yet the representative suggested rolling back to Windows 8.1 as a solution, saying "there are a lot of glitches in Windows 10." 
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