Facebook has released a new set of controls and features aimed at helping businesses set better expectations with customers. Starting this month, Page administrators can specify their average response time, set an “away” status, enable instant replies, and even access a Rapportive-like inbox that provides insights about customers that message them. Over the past few […]
Facebook unveils a new Rapportive-like inbox and communication tools for Pages
Venture Beat - 8 Dec 2015 20:02
Facebook has released a new set of controls and features aimed at helping businesses set better expectations with customers. Starting this month, Page administrators can specify their average response time, set an “away” status, enable instant replies, and even access a Rapportive-like inbox that provides insights about customers that message them. Over the past few […]
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