What do museum audiences need most? More time for play.

When Elizabeth Merritt, head of the Center for the Future of Museums, writes her annual "TrendsWatch" report, technology is usually front and center. Previous issues of the report, which highlights developments that are likely to have a large impact on the museum sector, have covered 3D printing, robots and Big Data. This year's report, just issued, also includes discussion of augmented and virtual reality, which could lead to major changes in how people experience museums in the next few years....