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The Best Indicators Of Selling Success Might Not Be The Ones You Track Today Business leaders often ask me: what key performance indicators (KPIs) should they track to drive activities from their sales people and deliver results? In my recent Business Cast interview with Eric Esfahanian, VP & General Manager at Gryphon Networks, we talked about KPIs within the most successful sales teams. Eric shared the biggest mistakes most sales managers overlook when tracking sales performance and why CRMs often frustrate sales organizations.
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