At its Dreamforce conference conference in San Francisco today, customer relationship management software company Salesforce announced the launch of LiveMessage, a feature of the existing Service Cloud product that will let customer support representatives communicate with customers across multiple messaging apps. Speaking onstage during a keynote presentation, Salesforce cofounder and chief executive Marc Benioff said LiveMessage […]
Salesforce launches LiveMessage to provide customer service across messaging apps
Venture Beat - 5 Oct 2016 23:09
At its Dreamforce conference conference in San Francisco today, customer relationship management software company Salesforce announced the launch of LiveMessage, a feature of the existing Service Cloud product that will let customer support representatives communicate with customers across multiple messaging apps. Speaking onstage during a keynote presentation, Salesforce cofounder and chief executive Marc Benioff said LiveMessage […]
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