GUEST: Around this time last year, chatbots weren't on our radar, generally speaking. Sure, AI-powered conversations with brands, a la Apple’s Siri and Amazon’s Alexa, have been around for some time. But it was Facebook’s rollout of its chatbot API platform for Messenger in April of this year that catalyzed the creation of 30,000 chatbots (and […]
GUEST: Around this time last year, chatbots weren't on our radar, generally speaking. Sure, AI-powered conversations with brands, a la Apple’s Siri and Amazon’s Alexa, have been around for some time. But it was Facebook’s rollout of its chatbot API platform for Messenger in April of this year that catalyzed the creation of 30,000 chatbots (and […]
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