GUEST: A dramatic shift in how consumers interact with brands is underway. While this felt like a minor development at first, we'll all look back and recognize a key turning point. Over the next five years, rich, interactive chat will become the dominant means for most of us to interact with technology. As each domino falls, we tumble […]
GUEST: A dramatic shift in how consumers interact with brands is underway. While this felt like a minor development at first, we'll all look back and recognize a key turning point. Over the next five years, rich, interactive chat will become the dominant means for most of us to interact with technology. As each domino falls, we tumble […]
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