The desire for "terroir," for a feeling of what makes a business locally authentic, is an important theme among what customers want. Customer service consultant and customer experience expert Micah Solomon discusses this subtle force that can transform the customer experience you're providing.
An Expert Way To Improve Your Customer Experience And Customer Service (That's Off Your Radar)
Forbes - 25 Jul 2019 05:07
The desire for "terroir," for a feeling of what makes a business locally authentic, is an important theme among what customers want. Customer service consultant and customer experience expert Micah Solomon discusses this subtle force that can transform the customer experience you're providing.
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