In the homeless services arena, feedback isn't always sought. When it is, it often is done by the staff. How honest is the feedback about the services likely to be when the service provider conducts the survey, watching as you answer questions on a written form?
Things Change When Providers Gather Feedback From Homeless People They Serve
Forbes - 29 Nov 2019 16:00
In the homeless services arena, feedback isn't always sought. When it is, it often is done by the staff. How honest is the feedback about the services likely to be when the service provider conducts the survey, watching as you answer questions on a written form?
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