We've seen a massive rise in the use of video over the course of the pandemic. Is this rise going to be a fad or is it here to stay? And, what is the opportunity that video presents for brands when it comes to customer service and experience?
We've seen a massive rise in the use of video over the course of the pandemic. Is this rise going to be a fad or is it here to stay? And, what is the opportunity that video presents for brands when it comes to customer service and experience?
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