Nearly all telehealth appointments at clinics for lower-income Americans were audio-only

(RAND Corporation) The use of telehealth has skyrocketed since the start of the pandemic as insurers and the federal government agreed to pay for more remote care. A new study finds that most telehealth appointments at clinics that serve lower-income Americans have been audio-only visits, which may pose challenges in the future if payers consider dropping reimbursement for such services.