Startup News

Forbes: Customer service requires systems and smiles (not one or the other). Customer service consultant and customer experience keynote speaker Micah Solomon explains.

Some four in ten American adults now provide care to elderly family members--often feeling stretched to a breaking point while simultaneously caring for young children and active careers. New companies and products are e...

When it comes to investing for retirement, the obvious goal is to accumulate more. But along the way, the principles of doing and spending less can make achieving that goal a lot more attainable. A great example is the a...

For the sixth straight year my company, InsideSales.com, announced it's annual research study on how fast companies respond to their leads at Dreamforce 2013, the cloud computing mecca put on by salesforce.com each year ...

Bonus depreciation might really be ending; should you go on a shopping spree?

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I've been a heavy user of Whatsapp since 2009. Over the years, Whatsapp has been the most reliable way to stay in touch with my friends and family overseas. Works on virtually any mobile device, and our conversation hist...

On November 11 at Lincoln Center's Frederick P. Rose Hall, former Secretary of State Hillary Clinton received special recognition for her commitment and contributions to conquering malaria. Peter Chernin, chairman of Mal...

For more than three years, stocks and precious metals have been moving in the same direction--north. But in the last twelve months, precious metals and stocks parted ways. Stocks continue to head north, while precious me...

Small businesses generally, and the smallest small businesses specifically, grow on borrowed capital. Because equity investors aren't typically interested in companies that don't have a high capacity for scalable growth,...

Why was the launch of Coin so successful? This question was originally answered on Quora by Brian Roemmele.

The Holiday Season is ON! E-mail inboxes are full, and your customer communications need to stand out. As a small business in a world of big competitors, you have to fight quantity with quality. For your own customer e-m...

I know where I will be on January 29th, do you? I'll be at "The Business of Football", an all-day learning event put on by Entrepreneur's Organization, of which I am a member. Do I love football? Um, no. I only know abou...

The Payment Card Industry Data Security Standard (PCI DSS) helps to ensure the security of cardholder data that is stored, processed or transmitted by merchants and processors. PCI DSS has 12 outlined requirements that b...

"A powerful global conversation has begun. Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed. As a direct result, markets are getting smarter -- and getti...

Can you be a terrible writer and still be successful as an entrepreneur? Sure. You can also be short and play in the NBA, but it helps to be tall, and you will be a better entrepreneur than you would otherwise be if you ...

Providing data and analytics to bank sales people on a tablet to enable them to make more dynamic sales presentation to corporate customers.

One of the most counterproductive pieces of advice spewed from keynotes, gurus, and motivational speakers of every stripe is this: Think positively. Why? It's not a one-size-fits-all guide to leadership (or life) and add...

Editor's Note: Edward D. (Ned) Breslin joined Water For People as Director of International Programs in 2006, and was appointed CEO in 2009 after close to 20 years working in the water and sanitation sector in Africa.

By Dorie Clark and Bob Legge

The holiday season is upon us and soon we'll be inundated with lists of what products and trends have exploded this year and what will be hot in the next 12 months. This information is fun and interesting, but it is also...

Jodi Head designs guitar straps.