Four Ways To Avoid Employee Silence Quietly Killing Your Business

Many employees are reluctant to speak up to their managers, resulting in vital information, knowledge, creativity and innovation being withheld – which can have dire consequences for the business. So why the silence? IESE prof. Mireia Las Heras argues employees who clam up rather than open up about potential problems usually do so because they feel the costs outweigh the benefits. They fear they will be labeled as troublemakers or suffer some form of retaliation.