Business Insider -
26 Aug 2014 21:02

The reality of air travel in the 21st century is that flying economy is unpleasant. Airlines are cutting service and packing planes to improve razor thin profit margins, while flights aren't getting any shorter. And customers are feeling the pain: A United Airlines flight was recently forced to divert after two passengers got in a fight over a gadget called the Knee Defender that stopped one from reclining his seat. If you don't have the cash or the points to secure an upgrade, there are ways to...
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