Charities desperately need telephone donations. But is the way they secure them justified? As fundraising comes under scrutiny again, the people on the other end of the line tell their stories Christopher Robinson worked at a charity fundraising call centre earlier this year, but he couldn't take it for long. The work, he says, was demoralising. There was one man he called who said he'd been rung 10 times already that day. "People were getting really fed up with it, and I don't blame them," he s...
'If they don't give me money, I'll be fired': the life of the charity cold-caller
The Guardian - 11 Jul 2015 11:00
Charities desperately need telephone donations. But is the way they secure them justified? As fundraising comes under scrutiny again, the people on the other end of the line tell their stories Christopher Robinson worked at a charity fundraising call centre earlier this year, but he couldn't take it for long. The work, he says, was demoralising. There was one man he called who said he'd been rung 10 times already that day. "People were getting really fed up with it, and I don't blame them," he s...
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