Business Insider -
16 Jul 2015 05:46

WASHINGTON (AP) — Hello? Hello? Customer service at the IRS hit new lows this year, just as taxpayers were grappling with a wave of identity theft and new requirements under President Barack Obama's health law. A report issued Wednesday by the National Taxpayer Advocate says the IRS has been hampered by years of budget cuts, which have diminished customer service and hobbled enforcement. The timing of the budget cuts was bad, the report said. The IRS blocked nearly 1.6 million suspicious tax r...
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