The Guardian -
18 Jul 2016 08:00

We paid for British Airways standards and service, not for a no-frills experience I would like to draw your attention to our recent experience with BA. In June my partner and I flew to Rome on BA2542, and had reservations to return on BA8844 a week or so later at 5.30pm. When we tried to change our return flight we were told this was not possible, as BA was no longer responsible for our booking. It had been transferred to a company called Vueling, a low-cost, no-frills Spanish airline - despite ...
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