Train operator says I must send in the new tickets I had to buy on the train, but the barrier retained them when we returned home In January my wife and I and three daughters travelled to Euston from Chester for a weekend in London. We bought tickets in December by phone from the Llandrindod Wells ticket office, which were posted to us. On the day of travel we realised we had left our family railcard at home and had to pay £293.65 for new tickets to the helpful train manager. It was explained t...
Train operator says I must send in the new tickets I had to buy on the train, but the barrier retained them when we returned home In January my wife and I and three daughters travelled to Euston from Chester for a weekend in London. We bought tickets in December by phone from the Llandrindod Wells ticket office, which were posted to us. On the day of travel we realised we had left our family railcard at home and had to pay £293.65 for new tickets to the helpful train manager. It was explained t...
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