United Airlines CEO Oscar Munoz equated lost luggage to a dead pet during a ham-handed apology Thursday for the airline's latest gaffe. Munoz lumped the two unrelated circumstances together in an interview with Lester Holt set to air in full on NBC’s "Nightly News.” "We are deeply sorry for the loss of anything from your...
United Airlines CEO Oscar Munoz equated lost luggage to a dead pet during a ham-handed apology Thursday for the airline's latest gaffe. Munoz lumped the two unrelated circumstances together in an interview with Lester Holt set to air in full on NBC’s "Nightly News.” "We are deeply sorry for the loss of anything from your...
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