The Guardian -
19 Aug 2017 08:00

Bill blunders meant more than a quarter of households paid an amount that didn't reflect their meter readings Almost 1.3 million energy customers were collectively overcharged £102m - the equivalent of more than £79 each - last year as a result of billing errors by their energy supplier. A study by comparison site uSwitch found that more than a quarter of gas and electricity customers had been charged an amount that didn't reflect their meter readings. Other blunders included erroneous direct ...
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