This company is investing millions in a program to fight retail's biggest problem

Vimeo Embed: 640pxHeight: 360px Great customer service is at the core of any successful company. Micro-Pak's technical services program is an example of how outstanding customer service can propel a business forward. The Hong Kong-based company invests millions of dollars into its technical services program, which helps retailers around the world learn how to prevent mold from ruining their products. Micro-Pak offers factory audits, online seminars, webinars, and more — all at no cost to its c...