Subway's new weapons in the fast-food wars are winning over customers -- but there's a catch

Subway Subway is trying new tactics to turn around sales, including adding wraps to the menu and debuting a new loyalty program. While customers are responding positively to the changes overall, Subway loyalists are less convinced. Franchisees are also skeptical that this will fix some of the chain's more ingrained problems. Subway is trying new tactics to reverse its downward spiral. The sandwich chain kicked off 2018 with a controversial $4.99 footlong sub deal,despite some franchisees' concer...