Walmart has hired a chief customer officer (WMT)

This story was delivered to Business Insider Intelligence "E-Commerce Briefing" subscribers hours before appearing on Business Insider. To be the first to know, please click here. Walmart has hired former American Express executive Janey Whiteside to serve as its first chief customer officer, Business Insiderreports. The overarching function of Whiteside’s role will be to supervise the entire customer journey in both the physical and online channels, including acquiring new customers, ensuring...