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HSBC mobile banking fails on day MPs launch inquiry into outages Service disruption comes as select committee starts looking into IT failures at banks Some HSBC customers have been locked out of their mobile banking services, as MPs launched a formal inquiry into banking IT failures following a string of service disruptions this year. A spokeswoman for the bank said customers were intermittently prevented from signing on to the mobile app, but online banking via browsers had been operating as normal.
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