The fast-food menu item of the year is the Popeyes chicken sandwich

Irene Jiang / Business Insider Popeyes' chicken sandwich is the fast-food menu item that defined 2019. The sandwich drove incredible sales at Popeyes and highlighted the power of social media. The chicken sandwich also highlighted less positive aspects of the fast-food industry, with Popeyes employees saying they faced chaos and abusive customers. Sign up for Business Insider's retail newsletter, The Drive-Thru, to get more stories like this in your inbox. Visit Business Insider's homepage for m...