#RIC21 Provides 8 Real-World Answers to the Question 'What do Consumers Really Want?'

Retailers certainly need to know what consumers want, but perhaps an even more important question is: How do I provide it to my shoppers? Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. 17, provided plenty of answers in the form of tips, technology use cases, real-world success stories and a raft of innovative