Cards, cheques and direct debits are lost and fees are mounting Four weeks ago, all traces of our joint NatWest current account disappeared from our app, and the balance transferred to our savings account. Our cards, cheques and direct debits were invalidated. We alerted the bank, but all we've received since are reprimands for defaulting on payments from the lost account. Late and returned payment fees are mounting up. After visits to our branch, and several letters, we still have no informatio...
Cards, cheques and direct debits are lost and fees are mounting Four weeks ago, all traces of our joint NatWest current account disappeared from our app, and the balance transferred to our savings account. Our cards, cheques and direct debits were invalidated. We alerted the bank, but all we've received since are reprimands for defaulting on payments from the lost account. Late and returned payment fees are mounting up. After visits to our branch, and several letters, we still have no informatio...
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