The trichologist who lost her hair: 'I learned it isn't about how you look - it's about how you feel'

She knew how emotional hair loss can be from working with cancer patients, and going through it herself made her realise how fundamental hair is to our identity When my hair started falling out, it came out in handfuls - and I mean handfuls. It was all over my fingers when I washed it, wrapping around them, this big ball of hair that I had to look at and deal with. I couldn't stand it. I had been working in hair loss for five years; I owned a hair extension company and had developed a programme ...