The Guardian -
26 Jul 2023 08:00

Every time we topped up, we were paying down some of the previous tenant's debt, so we couldn't afford to heat our flat My daughter and I were on the housing register for 11 years before being given a flat last September. Unbeknownst to me, the previous tenant owed £2,000 to the gas supplier, E.ON, and a prepayment meter had been installed. Every time I topped up, a large chunk of my money would disappear and the supply would continually cut out. E.ON was clueless whenever I contacted them. By ...
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