How thousands of overworked, underpaid humans train Googles AI to seem smart

Contracted AI raters describe grueling deadlines, poor pay and opacity around work to make chatbots intelligentIn the spring of 2024, when Rachael Sawyer, a technical writer from Texas, received a LinkedIn message from a recruiter hiring for a vague title of writing analyst, she assumed it would be similar to her previous gigs of content creation. On her first day a week later, however, her expectations went bust. Instead of writing words herself, Sawyers job was to rate and moderate the content...